Tracking the progress of a shop bet

You are now able to check any bet placed in retail, anytime, anywhere on your smartphone or tablet. Ladbrokes is the only bookmaker on the high street to offer this feature.

How does it work?

  1. Visit thegrid.ladbrokes.com
  2. Enter the 14 digit bet receipt number into the Bet Tracker and Cash Out box in the top right

  3. Click Submit

You will then see a summary bet slip showing the total bets, stake, bet status (win, loss or pending), and the winnings.

If you would like to view the bet details, simply click on the View Receipt button. You will then be able to view your written bet details, or captured details if a quickslip was used.

FAQs

What bets can be checked?

Any bet can be checked: Greyhounds, Lottos, Horse Racing, Football etc...once the once the bet is enetered onto the shop system. The shop must have processed the slip in order for Bet Status to function.

Can I view my bet status/slip?

Any customer can use these features; you don't have to have a full account or even be on The Grid.

Do I have to collect my winnings in shop?

No, if you have a full account you can transfer winnings into your online account. You will have the option to join The Grid, upgrade your Grid card to a full account, or transfer your winnings directly into your account.

MY ACCA

Ladbrokes has developed superb new functionality that will enable you to have a true One Ladbrokes experience. You will now be able to check the status of football bets placed in shop, on your smartphone or tablet. You can view the current score, the in-play status of your bet - winning or losing - and then the final results. Ladbrokes is the only bookmaker on the high street to offer this feature.

How does it work?

  1. Place a bet on selected football quickslips (see below for details)
  2. Visit thegrid.ladbrokes.com
  3. Enter the 14 digit bet receipt number into the Bet Tracker and Cash Out box in the top right

  4. Click Submit
  5. Once the 1st match kicks off, you will see live tracking of their bet or bets

FAQs

What bets can My Acca be used on?

Live tracking of bets using My Acca can only be performed if the bet was placed using one of the following quickslips:

  • 5 Team Acca Money Back
  • Midweek & Weekend Quickslip
  • Wednesday & Thursday Quickslip
  • Sunday Quickslip
  • Top Prices Top Teams
  • Kammy's Sections (formerly known as Kammy's Easyslip)
  • European Football
  • Goal Crazy
Who can view their bet status/slip?

Anyone can use these features; you don't have to have a full account or even be on The Grid.

Do I have to collect my winnings in shop?

No, if you have a full account you can transfer winnings into your online account. You will have the option to join The Grid, upgrade your Grid card to a full account, or transfer your winnings directly into your account.

Do I need to wait for all the matches to finish before collecting my winnings?

No! You may be able to 'cash out' your bets. See below for details...

 

CASH OUT

You can now Cash Out on selected football bets before the end of the game – eliminating the risk of a last minute goal ruining your Acca!

This exciting new feature is available to all customers.

How does it work?

  1. Place a bet on selected football quickslips (see below for details)
  2. Visit thegrid.ladbrokes.com
  3. Enter the 14 digit bet receipt number into the Bet Tracker and Cash Out box in the top right

  4. Click Submit
  5. Select Cash Out. If valid, the cash out box will be displayed in green. If not valid, because cash out is not available, the box will be greyed out.

  6. A pop up will appear stating that the cash out was successful. Click Continue to choose where to transfer the returns

  7. You have two options:
    1. Pay out winnings to digital account - the customer must either log in to or register for a full account
    2. Collect winnings in shop - the bet will be settled in BS2000 ready for collection

FAQs

Can I cash out?

You must have placed a bet on the selected markets in order to cash out.

What bets can Cash Out be used on?

Cash Out can only be performed if the bet was placed using one of the following quickslips:

  • 5 Team Acca Money Back
  • Midweek & Weekend Quickslip
  • Wednesday & Thursday Quickslip
  • Top Prices Top Teams
  • Kammy's Sections (formerly known as Kammy's Easyslip)
  • European Football
Do I have to collect my winnings in shop?

No, if you have a full account you can transfer winnings into your online account. You will have the option to upgrade your Grid card to a full account, or transfer your winnings directly into your account. If you have a Grid card but are not a full account customer, you will be able to cash out and the bet will be settled ready for you to collect in shop.

Can I change my mind from collecting winnings in shop to transferring winnings to a digital account?

Yes. You would simply need to enter your bet slip details again and select the 'Pay out winnings to digital account' option.

Can I collect returns in shop from cashed out but partially settled bet slips?

No. If you have multiple bets on one slip, it's possible that you may have opted to cash out on one line whilst still having other parts of your bet to run. Our system will only settle the bet once the whole bet is complete. You would need to return to a shop once the bet has completed.

Why would Cash Out not be available?

Cash Out can be unavailable for a number of reasons including, but not limited to:

  • The bet contains markets that are not eligible for Cash Out
  • One or more of the markets in the bet is suspended
  • A free bet has been used to place the bet
  • The bet has been used to trigger a free bet or promotion
  • The Cash Out value would be £0
  • We decided not to offer Cash Out at the time
Is Cash Out always available?

No. Similar to our streaming service, the Cash Out facility is an added service and you should not place bets under the assumption that you will be able to later cash out your bet.