brand-logoLadbrokesHelp

  • English
  • Polski
  • Română
EN

    General Information

    General Information

    • Account
      • Login
      • Personal data
      • General
      • Inactive accounts
      • Closing and reopening
    • Account Verification
      • United Kingdom
    • Bonuses and promotions
      • General
      • Types of offers and rewards
    • Terms and Conditions
    • Payments
      • General
      • Withdrawal
      • Withdrawal Methods
      • Deposit Methods
      • Deposit Limits
      • Payments FAQs
    • Registration
    • Payment Methods
      • Apple Pay
      • Cards
      • Fast Bank Transfer
      • Maestro
      • MasterCard
      • PayPal
      • paysafecard
      • Visa
    • Responsible Gaming

    Sports

    • Sports Rules
    • Useful Sports Betting Information
    • Betting Queries and Cash Out

    Poker

    • Achievements
    • Favourites
    • Profile
    • Quick Seat
    • Frequently Asked Questions (FAQ)
      • Top questions
    • Game rules
    • General
    • Missions
    • Poker Clients
      • Alerts
      • Disconnections
      • Download and Installation
      • Hand History
      • Instant Play software
    • Lobby
      • General
      • Filtering
      • My Tournaments
      • Opening Tables
      • Resizing Columns/Selection
      • Sorting
      • Tournaments
      • Waitlist
    • Poker Table
      • Table
      • Keyboard shortcuts
      • Multi-table options
    • Tournaments
      • General
      • Scheduled tournaments
      • Sit & Go Tournaments

    Casino

    • General

    Bingo

    • Overview
    • The Game
    • Bingo Games & Features
    • Chat
    • Contact Us
    • Technical Information
    • Jackpot Rules
    • Cancellations & Technical Issues

    IN-SHOP / LADBROKES GRID

    • About THE GRID
    • Grid Terms and Conditions
    • Find my nearest Ladbrokes Shop
    • How can I track the progress of my bet?
    • Shop Rules

    Ladbrokes Help Centre

    Welcome to the Ladbrokes Help Centre.

    You can navigate through our topics using the menu on the left or by pressing the ladsburger button on mobile.

    Please see some of our frequently asked topics below:


    I've Forgotten My Username

    I've Forgotten My Password

    Can I Change My Password?

    I Need To Update My email Address

    Why Can't I Use My Credit Card?

    When Will I Get My Winnings Back In My Bank Account?

    I Have Questions About Verification

    I Have A Technical Question

    Responsible Gaming