Changing Your Chat Name
You can change your chat name by contacting our Chat hosts or Customer Service.
The chat name must be between 3-15 character in length.
Special characters are not allowed.
You may only set a maximum of 2 chat names every month.
Make sure your chat name doesn’t contain sensitive information
Everyone has to have a unique chat name so if the new name you choose is already in use you will be asked to choose another.
You may not include the word “CM”/"CH". Chat Hosts (CH) can be identified by having their chat name prefixed with “CM“/ "CH", for example “CM Caroline”/ "CH Caroline". We need to ensure other players cannot be mistaken for chat moderators/ chat hosts.
Changes to your settings will take immediate effect and will be saved for the next time you login to bingo.