I’m having problems registering, what can I do?

Here are a few troubleshooting methods that may help solve your problems:

• There may have been a problem verifying your details, or you might be trying to register with details that have been previously registered with us. You can only register with us once. If you have misplaced or forgotten your login data, please contact our Customer Service team.
• Occasionally, the registration process may be interrupted if your cache memory is too full. Try deleting the cookies through your web browser and try again.
• Please note that you can only register for an account from certain countries as a result of local prohibitions and restrictions. Click here for the list of countries.

If none of these methods have solved your problem, please contact our Customer Service team.