How do I delete cache and cookies?

Deleting your temporary internet files depends on the browser you are using, have a look below and follow the correct guide:

  • For Firefox: go to the menu icon / Click on "History" / "Clear recent history" / "Details". Select "Cookies" and "Cache" and click on "Clear now."
  • For Chrome: go to "More tools" / "Clear browsing data." Select "Cookies and other site and plug-in data," and "Cached images and files," select "Clear browsing data."
  • For Safari: go to "Preferences" / "Privacy" / "Details" / "Remove All."
  • For Microsoft Edge: go to the menu in the top right corner (the 3 dots) / “Settings” / “Privacy & Services” / “Clear browsing data” / “Choose what to clear”. Tick the “Cached images and files” and “Cookies and other site data” boxes, then select "Clear."
  • For Internet Explorer: go to "Tools" / "Internet Options/General" / "Temporary Internet files" / "Delete files."

Now, if you’re playing with our app instead of using a browser, most issues can be solved by deleting and reinstalling our app. Once this step has been done, your cache & cookies will be cleared automatically.

  • For Android: go to “Apps”, tap on “Setting”' then select “Apps”. Click on our app, then tap “Uninstall."
  • For iOS: go to “Settings”, tap on “General” and then select “iPad/iPhone storage”. Find and click on our app, and then select “Delete App”. Alternatively, press and hold our app icon on your home screen, a small menu will appear, simply click “Remove App” at the bottom.

Once our app has been removed, please visit our website, and reinstall it to carry on playing!